Salonround | Support
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Get the help you need

Do you have a question or need help with something? Our team is here for you. See below how to get in touch with us.

Chat daily between 9:00 AM and 5:00 PM

⏱️ Response time: a few minutes

Do you have a question that needs a quick answer, or do you need help within the system? Our team is available every day between 9:00 AM and 5:00 PM via chat.

The chat is always handled by our team - real people.

It’s great to get quick answers to your questions. You can tell they’re always willing to help and think along with you.
Salon Purple Dream
Nieuw-Vennep, Noord-Holland
I think it’s a big plus that customer service is friendly, easy to reach, and genuinely listens to you.
Hair Tagnology
Tilburg, Noord-Brabant

WhatsApp

You can also reach us on WhatsApp. We’re available daily from 9:00 AM to 5:00 PM. Click the button below to start a chat.

Open WhatsApp
Follow Salonround on TikTok
Follow us on TikTok for useful tips, smart features, and updates.
@salonround

Prefer to send an email instead?

If you’d rather send your question by email, feel free to contact us at [email protected]. We’ll respond as soon as possible.

Salonround Help Center

The Salonround Help Center is full of answers, tips, and help from the Salonround team.

Go to the Salonround Help Center

✉️
Salonround
Keurenplein 41 (Box C5962)
1069CD Amsterdam
Nederland

KVK: 98662554
BTW: NL868589998B01

FAQ

What is Salonround? Salonround is software specifically designed for salons. Online bookings, a POS, automated appointment reminders, advanced marketing tools, a professional website builder, a social media studio, a complete design and print studio for marketing materials, client management, gift cards, detailed reporting, and more - all in one powerful system.
Does Salonround support multiple locations? Yes, Salonround makes it easy to manage multiple locations.
What do I need to start using Salonround? All you need is a computer, phone, or tablet with an internet connection. No extra software or hardware is required - you can get started right away.
I’m currently using other software. Can I transfer my data to Salonround? Yes, you can! With Salonround’s free switching service, switching is easy. Our team transfers everything for you. For example, we can transfer your customer database, product list, appointments, and services for you. You don’t have to do anything yourself!
Can I try Salonround for free? Yes! You can start with a 14-day free trial and explore all features.
Can I use Salonround on my phone or iPad? Absolutely! Salonround works on any device with a web browser - whether you’re using a phone, iPad, or computer. Log in online and you’ll have access to all features, optimized for every device.

You can also download the Salonround app for iOS on your iPhone or iPad.
Is it true that there are no setup fees? That’s right! There are no setup fees.
What happens after the trial period? After the trial period, you decide whether you want a subscription. You’re under no obligation, and your trial period ends automatically. Choose a subscription? You can cancel it at any time.
Can I also use Salonround with my existing website? Absolutely! The website builder is completely optional. You can also use Salonround with your existing website, so customers can book an appointment online directly from there.
How quickly does the support team respond? Our support team is available every day from 9:00 to 17:00. We usually respond within a few minutes.

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